Property Management

We Care About The Details Of Your Vacation Rental In Oregon

When it comes to vaction rental management we know that its' all in the details. Above and beyond making sure that beds are turned over and towels are cleaned we take the extra step to hand inspect each home before our renters arrive. Every throw pillow, dining room chair, and hand towel that was carefully selected will be in it's perfect and proper place. Your vacation rental will be booked, maintained, managed and cared for by our loving and experienced hands.

Tisha brings 10 years of Executive Hospitality Management from leading resorts in Central Oregon including the Sunriver Resort and Brasada Ranch managing over 100 team members and a 3 million dollars in revenue annually. When we say that your stay is in good hands, we mean it.

Gary has worked in  hospitality for over 15 years and serves as the resident jack of all trades to everything mechanical or otherwise. He ensures that all properties are in tip-top shape for your next stay.

Are You Looking For Someone To Take Over The Care, Management and Marketing Of Your Vacation Cabin, Home, Condo or Cottage?

Welcome to Central Oregon, we are so excited that you are here and interested in joining our community of cabin vacation rental owners. Central Oregon Vacation Homes LLC. provides professional and friendly services to all guests and owners and we look forward to getting to work with you.  We are a small business here in Central Oregon that is locally owned and operated by Central Oregonians. This is our home; it’s been our home since 1981 and we are proud to be locals.

We are also proud of the high standards that we set for ourselves and our team, because we believe that our guests and property owners deserve the individual attentiveness and excellence we provide. Our team of professionals knows each of our vacation cabins and homes confidently and they take great pride in presenting them to our guests.

Vacation cabins and homes managed by Central Oregon Vacation Homes have a reputation for their cleanliness, coziness, quality and amenities. Guests return to Central Oregon Vacation Homes with confidence, knowing that the accommodations and the service they receive is first-rate and that their vacation will be memorable.

If you are considering placing your vacation cabin or home with a management company give us a few minutes of your time and see if Central Oregon Vacation Homes and a fresh, hospitable management team will help you achieve your long-term real estate investment objectives.

Guest services

From guest inquiries, online bookings, repair calls, concierge services to housekeeping COVH takes care of guests and your homes from start to finish.

Internet Marketing

SEO, social media marketing, attractive website- that’s easy to navigate and use for guests and owners, multiple listing sites like Booking.com, Airbnb and VRBO, email marketing to past guests.

Promotions

Print, Visit Bend, Facebook, Instagram, guest surveys, contests, quiet season promotions, blogs. 

Housekeeping and Inspections

We employ trained housekeepers who keep your vacation rental clean to the hospitality industry standards. Maintenance and safety inspections are completed prior to each check in, ensuring consistency with every guest stay. 

Maintenance

We offer in-house maintenance service with a timely response and after hours requests 7 days a week. We use reliable vendors, whom we trust and are qualified and licensed. Mostly, we care for your property like it is our own home. We do our best to be proactive and not reactive, thinking ahead can save you money and keep our guests coming back. 

Security

We are your eyes and ears for your vacation home. We do routine rounds and security checks on homes that may not have guests. We are in contact with guests routinely while they are staying at your vacation home to ensure a smooth and memorable stay.

Communication

Open line of communication, we keep you in the loop about your property, marketing initiatives, local issues, industry standards. 

Time

We do it all so you can enjoy your vacation home more often!

Local connections and advocacy

COVH keeps the homeowners best interest in mind at all times. We participate in our local chamber, and work to keep our business local.  We have made a commitment to quality hospitality, professionalism, and industry excellence. 

Neighbor Management

That’s right, you heard it here. Not all neighbors are happy to have a vacation rental next door. We understand the importance of being good neighbors, we maintain a professional connection with property owner associations and your neighbors, we keep guests informed about the Good Neighbor Guidelines in the City of Bend and Deschutes County. We patrol our vacation homes in order to enforce the policies. 

Maximizing revenue

Professional marketing and an excellent guest services team earn repeat visits, maximizing the return on your investment. We use dynamic pricing to understand the area and competition and earn you money when you aren’t using your vacation home. We are focusing on year-round occupancy not just summer occupancy, which drives more revenue. 

Reservations made easy

We make it easy for guests, whether booking online, via email, phone or through another channel they will receive the same detailed confirmation emails upon booking your vacation home. Additionally, they have the option for Travel Insurance, Mid Stay cleans, lovely amenity baskets, etc. 

How do you screen potential guests?

We know having respectful guests in your vacation home is important to you. Our systems do not allow guests younger than the age of 23 yrs old to rent, you must have  a valid credit card and a government I.D. Each of our guests sign a rental agreement no matter how or where they complete their booking. 

How will my vacation rental stand out in the sea of rentals?

• We suggest taking us up on our complimentary consulting to get your vacation rental ready.
• Secondly, a well written description that describes the property’s selling points
• A catchy headline with a great cover photo
• Professional photography that makes the guests feel like they can see themselves vacationing there
• Answering booking inquiries promptly within the hour and professionally
• Competitive and dynamic rates

How do you determine pricing for our vacation home?

COVH uses  Beyond Pricing, a dynamic pricing platform that connects our channels seamlessly and is the most advanced in the industry. It accounts for changes in demand nightly, this way you’re never leaving money on the table. 

Can I still use my vacation home for personal use when needed?

Yes! We want you to use your home, our contracts are flexible and ask for good communication. 

What are your fees?

COVH is on a commission based fee structure, meaning we only make money when you do. We curate our management fee based on your needs and vacation home. We also give you an option for landscaping, snow removal and hot tub maintenance to be provided in- house instead of contracting them out. We prefer to do it all, so we always know what is happening at your home. 

What type of rental occupancy should I expect?

So, you’ve found your vacation home- congratulations. Now it’s time to create the look that will keep it occupied. We suggest taking us up on our free consultation. Each home is different; a homes location, furnishings, aesstics, amenities will affect the rental demand. Homes that have been in the program  tend to see a high occupancy rate due to return guests and/or referrals. Homes with great guest reviews also have a high occupancy rate as guests trust reviews. We suggest owners take reviews under advisement. 

What amenities do you suggest?

Each home is different, but many guests narrow their search by specific criteria. King beds, family friendly accessories such as a high chair,  hot tubs, bikes, non motorized boats such as canoes, kayaks or paddlebaords with life jackets. Google Home or Alexa for music.